Terms & Conditions
Terms & Conditions
1. Overview
This website is operated by Sleep by Sarah FZE. Throughout the site, the terms “we”, “us” and “our” refer to Sleep by Sarah FZE. By accessing this website and/or purchasing our programs, you agree to be bound by these Terms & Conditions.
2. Company Information
Sleep by Sarah FZE is a company registered in the United Arab Emirates, Sharjah Free Zone, Business Center – Publishing City, under license number 4425679.
3. Services Provided
Sleep by Sarah FZE provides digital sleep programs designed for parents of infants and young children. These programs focus on practical, structured approaches to improving sleep through routine adjustments, behavioral guidance, and lifestyle changes.
All products and services are delivered virtually. No physical goods are sold or shipped.
4. No Medical Advice
The information, programs, and materials provided by Sleep by Sarah FZE are for educational and informational purposes only and do not constitute medical advice.
Our programs are based on general sleep practices, behavioral approaches, and lifestyle adjustments. They are not intended to diagnose, treat, or prevent any medical condition.
Parents and caregivers are strongly advised to consult with a qualified healthcare professional or pediatrician to rule out any underlying medical or health-related conditions before implementing any sleep program.
5. Eligibility
By using this website and purchasing our services, you confirm that you are at least 18 years of age and legally capable of entering into a binding agreement.
6. Payments
All prices are listed in USD (United States Dollars). Payment must be made in full at the time of purchase unless otherwise stated.
We reserve the right to modify pricing at any time without prior notice.
7. Delivery of Services
Upon successful purchase, customers will receive access to the purchased program and/or further instructions via email or through the website.
Delivery is considered complete once access to the digital content has been provided or made available.
It is the customer’s responsibility to provide accurate contact details at the time of purchase.
8. Refund Policy
Due to the digital nature of our products, all sales are considered final.
Refunds may only be requested prior to receiving access to any program, plan, or digital content.. Once any digital material has been delivered, accessed, downloaded, or made available to the customer, no refunds will be issued under any circumstances.
In the event a refund request is accepted, we will process the request within 2 working days to the same card / payment method used to make the initial payment. Refunds may generally take longer to be reflected back to your account / card depending on our payment service provider and bank policies, which we have no control over.
By completing a purchase, you explicitly acknowledge and agree to this refund policy.
9. Results Disclaimer
While our programs are designed to provide structured and practical guidance, individual results may vary. Outcomes depend on various factors including, but not limited to, consistency, implementation, child temperament, and external influences.
We do not guarantee specific results or timelines.
10. Intellectual Property
All content, materials, programs, and resources provided are the intellectual property of Sleep by Sarah FZE.
These materials may not be copied, reproduced, distributed, modified, or shared in any form without prior written consent.
11. Personal Use Only
All products and services are intended for personal, non-commercial use only.
Sharing, reselling, sublicensing, or distributing any materials to third parties is strictly prohibited.
12. Limitation of Liability
Sleep by Sarah FZE shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our programs or services.
13. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates.
14. Changes to Terms
We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time. Continued use of the website constitutes acceptance of any changes.
15. Contact Information
For any questions regarding these Terms & Conditions, please contact us using the contact form and we will get back to you as soon as we can.